Wendy Haney

Feb 24 2008

Camtasia Videos - Javascript Error on IE7

Published by Wendy under General

If you’ve been getting an error message regarding enabling javascript or downloading the latest version of flash when trying to access videos online, you’re not alone. Here is the full text of the message:

The Camtasia Studio video content presented here requires JavaScript to be enabled and the latest version of the Macromedia Flash Player. If you are you using a browser with JavaScript disabled please enable it now. Otherwise, please update your version of the free Flash Player by downloading here.

When I first received it I did the obvious - downloaded the lastest version of Flash Player.

Nope, that didn’t work. OK, then lets go check my IE settings. Nope, that’s not the problem either. Darn… so, I just figured it was a problem on that site.

That is until I got the same thing trying to view videos I had just created with Camtasia Studio 5!! Knowing I was putting videos online and I was having a problem myself, I figured I’d better come up with an answer.

If you’ve all ready confirmed you have javascript enabled for your browser, and I’m guessing you do if you haven’t had a problem viewing videos until just recently, then try this.

1. Uninstall the Flash Player using the Flash Player Uninstaller

2. Reboot your machine

3. Download the latest version of Flash Player and install it.

4. You may need to reboot after you install it also.

Once I did that I was good to go.
I’m also includeing the links to several support tickets I found on Camtasia’s website. You might find them helpful if my instructions above didn’t take care of the problem

Error: The Camtasia Studio video content presented here requires JavaScript to be enabled and the latest version of the Macromedia Flash Player.

Internet Explorer 7 does not play my Flash Files

Viewing Express Show Videos produce an error: The Camtasia Studio video content presented here requires JavaScript…

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Camtasia Videos - Javascript Error on IE7

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